Help center
How can we help?
Try these quick checks first. If the problem continues, contact support with a short description and your device type.
Online rooms
Keep the host online and share only the six-digit room code with invited players. If a room ends, create a new room and share its new code. Check that every device has an internet connection.
Local Wi-Fi rooms
Both devices must be on the same Wi-Fi network or personal hotspot. Keep the host app open while playing. Some hotspot or guest-network settings can prevent devices from seeing each other.
Sign-in problems
Check your internet connection and retry. You can use guest mode if Google or Apple sign-in is temporarily unavailable. Never send your password or verification code to support.
Notifications
Notifications are optional. Enable or disable them from Quick Buzzer Settings. You can also manage permission at any time in your phone's system settings.
Contact support
Include the phone model, iOS or Android version, what you expected, and what happened. Do not include passwords or sensitive personal information.
Email support